100 Days at KCCA; Dorothy Kisaka Promises Citizens Engagement Leadership.

Kampala, Uganda – By E. K Benj

This is a platform that allows the Executive Director of KCCA Dorothy Kisaka to have real time engagement with city dwellers as a way understanding and picking their concerns on the day to day city management. The launch was on Thursday 19th Nov 2020 during the Press Conference at City Hall to mark 100 Days since she walked at KCCA as new ED.

On Monday 03rd August 2020 Dorothy Kisaka walked into Kampala Capital City Authority- KCCA as the new Executive Director replacing Dr Jennifer Musisi amidst COVID 19 limitations.

President Yoweri T Kaguta Museveni appointment her on the 27th July 2020 and she took oath for the new office on the 30th July 2020.

She took over at a ceremony presided by the head of Public Service Mr. John Mitala attended by Minister of Kampala Hon Betty Amongi and Lord Mayor Elias Lukwago.

On Wed 18th Nov 2020 the soft spoken flamboyant Kisaka Addressed the nation during a Press Conference at City Hall to mark 100 days which she hit on 9th November 2020.

Several KCCA senior officials including Deputy ED and others from Legal, Internal Audit, Revenue, Strategy, Gender , Human Resource Departments graced the Press Conference.

KCCA Boss Dorothy Kisaka at the Press Conference- Photos by E K Benj.
KCCA officials attending the Press Conference.

Dressed in a pink office suit with a pink bracelet, Kisaka began her speech with thanking members of the Forth Estate ( Media) for supporting her work in these 100 days “Mwebale nnyo mwebalile ddala” Luganda appreciation phrase.

Kisaka said they will lead from the front and by example , no dishonesty.

In order to guide her journey top on the agenda was launching of the USD 1.9 Trillion Strategic Plan 2020/21 – 2024/25. The strategic plan was launched on 29th September 2020 to transform the city. Kisaka is grateful to Prime Minister Rt Hon Dr. Ruhakana Rugunda who officiated at the ceremony. The Strategic Plan which is required and mandated by legislation, is the principal strategic framework that will guide city wide interventions, investments and decision-making within the city; and is intended to communicate to the residents, business and investors the city’s long-term vision, and how KCCA plans to achieve it.

Citizens Engagement is also key on the agenda, city dwellers should not be onlookers but participants in development as well as improving the lives of the poor.

In her First 100 Days in office she made staff engagements, community outreach high priorities. She held more than 155 community events and meetings. She adds that they have advanced a proactive agenda focused on four key areas; economic growth, citizen engagement quality of life and city resilience not neglecting providing strong leadership on urgent and emerging issues.

The Goals for the first 100 Days


In unpacking the first 100 days in office, the focus was on several outputs including engagements they have had over the period and have been extremely useful, very informative as well as helped KCCA to learn more about the great opportunities in the City and the major challenges facing it and as an organization.

Major Accomplishments of First 100 Days

Staff Verification Exercise

“On the 24th of August 2020, we commenced the KCCA Staff verification with the aim of updating our human resource records and commence on the process of regularizing staff as a starting point to the building of the many bridges needed in transforming Kampala and enable key stakeholders appreciate the KCCA development plan.” the ED says.

Kisaka equally addressed the staff temporary contractual arrangements and noted that whereas KCCA has approved staff structure of 1,400 positions, only 31% are on permanent basis while over 784 staff are on temporary or casual contractual arrangements. This current arrangement she says is not sustainable and does not encourage personal growth. Efforts to address this situation commenced with the staff verification exercise in August 2020 and they’re working with the Ministry of Public Service and the Public Service Commission regarding the status of Temporary Staff Contracts and employment of casuals, and that process is ongoing to ensure that this issue is fully addressed.

KCCA officials launch ED Connect Initiative.

She mentioned holding constructive engagements on City development with, President Museveni, Premier Rugunda, the Speaker of Parliament of Rt Hon Rebecca Kadaga, The Minister for Kampala Capital City and Metropolitan Affairs -Betty Amongi, The Resident City Commissioner- Faridah Mayanja, The elected Political Leaders at Authority and Division levels including Lord Mayor Elias Lukwago, The Secretary to Treasury/ Permanent Secretary, Solicitor General, The Inspector General of Government, The Accountant General, The Internal Auditor General, Kampala City Traders Association, KACITA, Head/CEOs of selected Corporates, French Development Agency, AFD, UNDP Country Representative, The Executive Director, VIVO Energy, The Managing Director and many others.

On the 5th August 2020, President Museveni commissioned Kasubi Market in Lubaga Division constructed at a cost of UGX 1.66 billion to accommodate 800 vendors working in shifts. The market is not yet fully operational but KCCA is working on required infrastructure.

On the 5th August 2020 Museveni also flagged-off construction works for Nakamiro and Lubigi channels respectively. Nakamiro drainage channel is 3.28 kms long and works will cost UGX 20.2 billion while the 2.5km long Lubigi channel works will cost UGX 62.6 billion. The civil works are expected to be completed by August 2021.

KCCA also launched the Kampala Weyonje, Clean Up Campaign; a campaign to have a clean Kampala with participation of all people. The campaign is aimed at promoting a clean city that is attractive, livable and with a good ambience, reducing pollution and improving environmental quality as well as reducing flooding which results from clogged drainage systems and public health risks like diseases and epidemics.
Kisaka encourages all city dwellers to clean their surroundings and participate in Communal clean-up activities every last Saturday of the month.

HICGI News Agency has exclusively learnt that during these 100 days , KCCA has also launched the Emyooga Program for Kampala. This is a Presidential initiative on wealth and job creation that targets Ugandans especially in the informal sector who come together in form of Savings And Credit Cooperative Societies (SACCOS) under 19 clusters.
These include bodaboda riders, taxi drivers, restaurants, welders, market vendors,
women entrepreneurs, youth leaders, people with disabilities, journalists, performing artists, veterans, fishermen, private teachers and elected leaders.

In conjunction with the Uganda Wildlife Authority (UWA), KCCA unveiled the Impala and Gorilla monuments along Kimathi Avenue and 11 Wild Life monuments along Old Kira Road. This is aimed at promoting Kampala and Uganda as a choice tourist destination.

She also says that they launched and completed the KCCA Assets verification exercise to establish all properties they have valued in billions of money.

In an effort to improve effectiveness and efficiency in the assessment of building plans, they inaugurated the KCCA Building Committee that brings together a number of disciplines and agencies from the Uganda Police, the Architects Associations, the Academia and KCCA Physical Planning Directorate.

Kisaka has also toured a number of KCCA Projects and facilities including Kiteezi Landfill, The 135 acres of land in Ddundu, Mukono, Kyanja Agricultural Research Centre, Kyanja Concrete Yard, KCCA Mechanical Yard, Kasanga Seed Secondary School and Kasanga Youth One Stop Centre.

She also visited and walked the 1.9 km Non Motorised Transport Corridor, visited the New and Old Taxi Parks, the Phillip Omondi Stadium home of KCCA Football Club and equally visited all the KCCA Division Urban Offices.

“As a new administration, the past 100 days have enabled us appreciate the opportunities and major service delivery challenges at the city and institutional levels; and these are going to be our priority focus area in the immediate and medium term.” Kisaka said.

She added that absence of a well-structured citizen engagement and communication framework creates a gap yet citizens play a critical role in advocating and helping to make public institutions such as KCCA more transparent, accountable and effective, and can contribute innovative and localized solutions to complex city development challenges.

“As a city, there is urgent need to set up a clear framework through which citizens engagement can help KCCA and the whole of government achieve improved development results in creating links between citizen engagement and improved public service delivery, public financial management, governance, social inclusion, empowerment and ownership of the various City interventions.” Kisaka empathised in an exclusive interview with HICGI News Agency.

On Solid Waste Management, KCCA says it is estimated that Kampala produces 2,000 tons of garbage daily and of which only 60% (1,200 tons) is collected. This then means that 800 tons of garbage remains in the communities and is disposed off into drainages.
The resultant outcome are increased diseases , flooding and pollution.
This situation is further aggravated by the fact that whereas it requires a total of 90
trucks to efficiently collect all the garbage in the City, KCCA has only 14 garbage

Sources indicate that whereas in FY 2017/18 KCCA introduced 3 Private Sector Concessionaire to support garbage collection in the City and whereas there has been
an increase in the amount of tonnage collected, the arrangement has been daunted with a number of issues including the capacity and efficiency levels of these firms to collect garbage, the fees being charged and the need to streamline their contractual arrangements. “We are prioritizing this issue and are planning to procure at least 10 garbage trucks in the next budget FY 2021/22 and at the same time streamline the contractual arrangements for the private sector concessionaires.” KCCA said.

Kisaka is also concerned about the status of the city road network and the associated traffic congestion. Kampala City
has a total of 2110 km and of which only 31% (654) are paved. Whereas KCCA
has over the past 9 years endeavored to increase the stock of paved roads, the
road network still requires major investment.

Road infrastructure development is another priority areas going forward. In this FY
2020/21 KCCA shall commence the implementation of the Kampala Road
Rehabilitation Project that is being financed by the African Development Bank
under which a total of 69.2 kms of road are going to be reconstructed over the next 5 years. In addition they shall undertake deliberate efforts to seek financial support and introduce innovative technologies towards improving the status of the road network.

KCCA official during the Press Conference

Kisaka also noted an increasing number of illegal structures cropping up in several places across the city and the suburbs. This has been attributed to a number of reasons including deliberate failure by the
developers to follow the approved process of erecting any structure in the city, corruption, impunity and poor enforcement of existing legislations. As a way of addressing this issue, KCCA inaugurated the KCCA Building Review Committee comprising of the Uganda Police Force, City Political Leaders, the Architects Association with the aim of improving efficiency in the building plan
approval process.

“We are going strengthen our processes and enforcements across the city as a way of dealing with this anomaly city street lighting. Currently only 8% of the streets in Kampala have street lights posing significant challenges in terms of fatalities, increased accident and safety particularly for women and children. We have already engaged French Development Agency.” Kisaka noted.

At the institutional level, KCCA focus areas are to uphold the KCCA brand which is a well-recognized brand in the City and they vow to uphold it. “KCCA’s vision of a vibrant, attractive and sustainable city must be upheld along with the five core values including client care, integrity, teamwork, innovative and excellence. We are to grow the KCCA brand, augmented by our new method of work based on a seven-point philosophy” She said and that these include leading from the front, fast track service delivery, build bridges for peace, use a participatory approach, uphold good values, serve the diversity, and practice good stewardship.

About the overwhelmed city health sector, KCCA says that Kampala has only 6 General hospitals that are currently overwhelmed by the high patient load of patients from outside Kampala. This leads to frequent medicine stock-outs. and is big burden to the
medical staffs in these facilities.

KCCA plans to improve internal coordination and has accomplished a number of city transformation initiatives that have benefitted a great number of people. These initiatives however have not been well published and coordinated internally for greater impact and appreciation within the City Communities.
As an institution, they have commenced a comprehensive organizational systems review that will include the human resource recruitment processes, assets verification, procurement and contracting systems, revenue collection, communication frameworks, internal coordination, resource utilization, law enforcement, and close examination of all the systems they use across board.

Kisaka also said that KCCA is having to work at 30% staff capacity as a result of Covid-19

She also notes financing challenges that continue to overwhelm their service delivery demands. As an institution they have a number of unfunded and underfunded priorities including the emoluments for the Authority and Division Speakers.

Moving Foward
Kisaka says Kampala is an amazing city with incredible potential and, as the country’s capital and the heart of its metropolitan area, it must play a leading and crucial part in realizing Uganda’s Development aspirations.

“Building on the city achievements over the years and guided by the Kampala City Strategic Plan 2020/21- 2024/25 we shall seek to ensure a high level service delivery for all residents and visitors to Kampala – those who are here and those who will want to live here in the future.” Kisaka says

KCCA is determined to prioritize and address the identified city needs including deliberately set up a citizens engagement platform through which they can effectively communicate with all stakeholders.
“I have no doubt that we will be guided by the achievements over the first 100 days and achieve greater service delivery excellence, and that we will be making even more progress possible, working together.
For a better City” said Kisaka .


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